Privacy Policy

1. Introduction

ProDevGames ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bigwinner.blog) or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide voluntarily via contact forms, applications, or direct correspondence.
• Project Information: Details about your game project, technical requirements, business goals, and budget shared during consultations.
• Technical Data: IP address, browser type, operating system, pages viewed, time spent, referring URLs, and other analytics data collected automatically.
• Cookies Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and deliver project consultations and services
• Send relevant updates, proposals, and project communications
• Improve our website experience and service offerings
• Comply with legal obligations and enforce our agreements
• Conduct analytics to understand how our website is used
• Send marketing communications where you have opted in

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze traffic, and support marketing activities. You may control cookie preferences through your browser settings or our cookie consent tool. Please see our Cookie Policy for full details.

5. Third-Party Services

We may share your information with trusted third-party service providers including Google Analytics, Stripe (payment processing), HubSpot (CRM), and cloud service providers (AWS, Google Cloud). These parties are contractually obligated to protect your data and may only process it as directed by us.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Client project data is retained for a minimum of 5 years for contractual and financial compliance purposes.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data. You may also have the right to object to processing or withdraw consent. To exercise any of these rights, contact us at privacy@bigwinner.blog.

8. Security Measures

We implement industry-standard security measures including SSL/TLS encryption, access controls, two-factor authentication on internal systems, and regular security audits. However, no transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Contact

For privacy-related queries: privacy@bigwinner.blog | ProDevGames, Lahore, Punjab, Pakistan.